Due to the impact of inflation on IBM’s operating costs, they will be implementing a price increase for their Hardware Maintenance Services and Enhanced Technical Support Offering for POWER systems (iSeries and pSeries).

For the majority of products the increase will be 5%, this includes usage charges where appropriate, but will not apply to hardware maintenance prices for new products that were announced or became effective on or after 1st October 2010.   However, if your existing contract has a charge increase restriction then this will take precedence over this price increase.

For those customers with contracts that have price protection this increase will not take effect until the beginning of the next charging period.

  • Prepaid contracts will be protected for the period of prepayment. E.g. a contract that is prepaid for one year on 1st March 2012 will not have the increase applied until 1st March 2013
  • For rolling contracts, these price increases will come into effect from 1st July 2012.
  • Prices for new contracts will increase with effect from 1st April 2012

If you are considering a maintenance contract, or have any questions, please contact your Applied Technologies account manager, via 01753 478333 or sales@applied-tech.co.uk urgently.


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